How We Help

Norfolk ProHelp provides free professional advice and guidance to community and voluntary organisations, not-for-profits and social enterprises. We have a pot of hours available to provide a one-stop-shop for the voluntary sector to access free professional skills and expertise in a range of services.

ProHelp doesn’t give out grants. Any support provided by members is given through the goodwill of the companies and their staff on a voluntary basis. As such, they set a limit on the amount of time they can offer any one project and sometimes may have to turn projects down if they do not have capacity at that time.

Community groups requesting support from ProHelp have to satisfy certain eligibility criteria. You can find out more about these here, but essentially we support groups that:

  • Have a track record of working within the local community
  • Are locally constituted
  • Are unable to pay for professional services

Projects should be one-off, discreet pieces of work, rather than an ongoing requirement for support. So, for example, we will provide advice on the development of a marketing strategy, but not provide ongoing marketing support.

Decisions are made by the ProHelp manager with guidance from the CIC Board as required. If you are not sure whether your project is eligible do get in touch by phone or email and she will answer any questions you might have.

Members undertake projects with the guiding principle that the work is carried out free of charge, but will be treated no differently to an instruction from a fee-paying client.

To apply to Norfolk ProHelp, please download the application form  and email to